ECSE Troubleshooting
Instructor-led (Virtual & In-Person)
ECSE Troubleshooting Training Course and Wi-Fi Certification
This 4-day instructor-led course combines expert-led lectures with hands-on labs and is built for Wi-Fi professionals who want to quickly diagnose and solve real-world wireless issues using Ekahau. Whether you join us virtually or in person, you’ll gain a deep understanding of WLAN protocol and how to use Ekahau tools to troubleshoot WLANs.
Why go virtual?
- Save on Travel and Lodging: Participate from the comfort of your home or office, cutting down unnecessary expenses.
- Same Certification, Same Expertise: Get the same high-quality instruction from industry professionals, no matter where you are.
- Interactive and Engaging: Virtual sessions ensure live interaction, Q&A opportunities, and access to the same expert insights and interactive labs, just like being in the room.
Dive into all aspects of Wi-Fi troubleshooting including:
- The 9 most common factors causing bad Wi-Fi – and how to fix them
- How to identify and resolve 7 of the top Wi-Fi user complaints
- Hands-on experience using Ekahau AI Pro (Online + Desktop), Survey and Analyzer
- How to perform fast, accurate root cause analysis using real data
- Survey and troubleshoot across 2.4, 5, and 6 GHz bands
- How to use packet and spectrum analysis in practical troubleshooting scenarios
Ready to register?
Submit the contact form on this page and one of our training coordinators will reach out to assist with registration and answer any questions you have about the course. You can also access our training schedule below to purchase a seat for an upcoming class.
ECSE Contact Form
Course specifics:
- Updated for 2025 with new hands-on labs, real-world scenarios, and practical troubleshooting workflows
- Built for Wi-Fi engineers, architects, network owners, IT admins, and technical support teams
- Earn the ECSE Troubleshooting certification by passing the practical and multiple-choice exams (exam objectives PDF)
- Includes a Credly digital certificate and badge upon completion
- Available in-person or online, taught by industry experts
- Four-day course, 8 hours per day with a 1-hour break midday
- Training offered in English, French, German, Spanish, and Dutch
- Scheduled to fit your time zone
Prerequisites
- Understanding basic functionality of Ekahau tools and software is required
- ECSE Design certification is strongly recommend
Technical requirements:
During the course, students receive a temporary Ekahau Connect license to run Ekahau AI Pro on their computer and Ekahau Survey and Analyzer on their mobile device.
Students will need:
- Admin rights on their local machine to install AI Pro
- A strong internet connection and a computer with video and audio capability
- A physical mouse rather than a trackpad for designing
Please select a date below or fill out the form on this page to find out about classes happening in your region.
Did you know?
Earning a new ECSE certification automatically renews all your existing ECSE certifications. Become ECSE Troubleshooting certified to extend previous ECSE certifications for 3 years!
ECSE Troubleshooting
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